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Return Policy

 

If you are dissatisfied with your order for any reason, you can return your item(s) (with the exception of Protect and Locate/PAL items*) for a prompt refund or exchange.  Refunds for items returned within 30 days of the shipment date will be credited in the same form as the original payment type less shipping and handling charges.  Refunds for items returned more than thirty days after the shipment date will be in the form of a credit redeemable on your next purchase, less shipping and handling charges.  If you have an exchange for the same dollar amount as the original purchase, additional shipping and handling charges apply.  *If you are dissatisfied with your Protect and Locate (PAL) device purchase, you can return it within 30 days of the shipment date for a prompt refund or exchange, less shipping and handling.  Refunds will be credited in the same form as the original payment type with the purchaser being responsible for return shipping.  After thirty days, only “warranty” refunds will be processed.    Warranty returns must first be approved by LOK8U.  Please mail your package in a prepaid, insured, traceable method to the address below. PROJECT LIFESAVER INTERNATIONAL 815 Battlefield Blvd. South Chesapeake, VA 23322 877-580-LIFE (5433) 757-546-5502 Fax: 757-546-5503
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